Axiata Group Berhad Drives eProcurement Transformation With Bristlecone and SAP

Leading Telecommunications Firm Implements a 'First in Malaysia' Cloud-based Applications Model Alongside Installed Software for Greater Visibility, Compliance and Control Over Spend 

Axiata Group Berhad, DBA Axiata, a leading telecommunications company in Asia, selected Bristlecone and SAP as its partners on their journey to transform their sourcing and procurement departments, and to drive best-in-class processes. This would enable the company to gain visibility on their spend across all the Operating Companies (OpCos) and facilitate compliance, identify and harness spend reduction opportunities and identify the inefficient, non-standard processes that were previously in place. By standardizing and streamlining procurement processes across all OpCos, Axiata hopes to improve governance and increase savings.


A first-of-its-kind project to be executed in Malaysia, Axiata are using the on-premise version of the SAP® Supplier Relationship Management application for "Requisition to PO" processes and the SAP Spend Performance Management analytic application for Spend Analytics Process, alongside its cloud-based  procurement applications from Ariba, an SAP company. As a part of this initiative, Bristlecone is also supporting Axiata to streamline and standardize the Sourcing, Procurement and Spend Management processes across the group for greater efficiency, visibility and governance through the deployment of a harmonized, scalable world-class eProcurement platform.

Axiata chose to cooperate with SAP for its best-in-class functionality and flexibility to tailor solutions as needed, and for the high level of security and scalability with which its software is delivered.  As a result of this implementation, Axiata employees now have a centralized system through which they can search, source and buy items, while complying with corporate purchasing procedures. The new system provides functionality for creating Purchase Request/Shopping Cart, generating Purchase Orders (POs) and for automating the goods received and invoicing processes, using SAP Supplier Relationship Management application for Sourcing, Contracting and Supplier Information Management.

Axiata's approach which integrates solutions from SAP and Ariba provides not only an end-to-end experience for users but more importantly, enables a full end-to-end process transparency and full spend visibility.

Axiata recently won the prestigious 'Procurement Transformation Award' in the prominent "Procurement Leaders Awards 2015 in Asia Pacific. Out of nearly 400 entries from 28 countries within the global membership network, Axiata was recognized as the winner in the Procurement Transformation category.

Peter Chen Heng, Head - Process and Compliance of Axiata, said, "The transformation journey has not been an easy one. Bristlecone's dedication, professionalism and commitment have been crucial factors in the implementation of the e-Procurement platform which has been one of the key elements in our transformation process."

He added, "We are also excited about collaborating with SAP, to enable smarter purchasing decisions through improved comprehensive reporting and process functionality. The intended reduction of procurement expenses and the efficient automation of procurement processes will fuel the business growth we are aiming for in the future."

"Axiata was by far the most mature implementation in the Procurement Ecosystem out of our 250+ engagements we have successfully completed. They are truly ahead of the market," said Irfan Khan, CEO and President, Bristlecone.  He added, "The multi-country implementation had many complexities, but resulted in tangible benefits for the Axiata Procurement teams."

Terrence Yong, SAP Malaysia Managing Director also commented,"The 21st century enterprise cannot achieve its cost, revenue and cash flow goals without being connected. Software from SAP will help assist Axiata to organize resources and optimize collaboration across their current procurement structure, to achieve new levels of innovation, efficiency and agility to run simple. We look forward to working with Bristlecone to enable this digital transformation at Axiata."

Along with these success stories, Bristlecone is accelerating its India and Southeast Asia investments to enlarge its footprint in the region.

Source: PN Newswire